Version 2 (Updated July 26th, 2022)
Ravel GmbH built the Ravel Trips app as a Free app. This basic Service is provided by Ravel GmbH at no cost and is intended for use as is. Any additional services may be provided at a cost through subscriptions, purchases, transaction fees, or service fees.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use
The app does use third party services that may collect information used to identify you.
We will endeavour to keep these links updated but cannot guarantee their accuracy. In the case the links are broken we ask the user to please research and familiarize themselves with the privacy policies of the services they use.
Ravel also stores and publicly displays (with user action) trip and travel data including but not limited to: locations, accommodations, transportation and activities data, images, notes, and comments. Ravel does not share this information unless the user publishes the content on our platform. By using our service, you agree to take responsibility for sharing any data through your published trips and guides including text, links, and photos. Ravel reserves the right to ask for additional personal data in order to further expand the services the platform provides to users.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 12. We do not knowingly collect personally identifiable information from children under 12. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Deletion of Account and User Data
In compliance with applicable laws, Ravel's users can request at any time for the Company to remove or delete any or all user data. In the iOS app settings, you can select "Delete account" to delete your account. In order to fully delete your data you can send an email to firstname.lastname@example.org to request deletion of your data. Our team will endeavour to fulfill the request within 72 hours.